Ria66 Privacy Policy – How We Protect Your Personal Data

1Introduction

Welcome to the ria66 Privacy Policy page. This document explains how ria66 ("Platform", "We", "ria66") collects, uses, stores, and protects your personal information when you use the ria66 online Sports Betting and casino platform at ria66.xyz.

Ria66 is committed to protecting the privacy of all our members in Malaysia. We understand that your trust in ria66 depends not only on the quality of the games and services we offer, but also on how we handle the sensitive information you entrust to us during registration, deposits, and your daily use of the platform.

This Privacy Policy is drawn up in compliance with Malaysia's Personal Data Protection Act 2010 (PDPA) and international data protection best practices. By registering for or using ria66's services, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue use of the platform and contact us to close your account.

2Types of Personal Data We Collect

Ria66 only collects personal data that is strictly necessary to provide our members with a quality, secure service. The categories of data we collect are as follows:

Ria66 does not collect sensitive data such as medical information, political views, or religious beliefs. All data we collect has a clear purpose and will not be used for any other purpose without your consent.

3How We Collect Your Data

Ria66 collects your personal data through the following methods:

• Account Registration: When you complete the ria66 registration form, we collect your name, phone number, and other basic information you provide directly.
• Financial Transactions: Every time you make a deposit via Touch 'n Go eWallet, DuitNow, GrabPay, Boost, ShopeePay, or FPX (Maybank2u, CIMB Clicks), the transaction details are automatically recorded by the ria66 system.
• Platform Usage: Your activity on the ria66 platform — including betting on the Malaysian Super League, EPL, live baccarat, or slots — is recorded in our system for security and auditing purposes.
• Device & Browser: Standard technologies such as cookies, web pixels, and server logs automatically collect technical information whenever you access ria66.
• Support Communications: When you contact the ria66 support team via live chat or email, records of those communications are stored for future reference and service improvement.
• KYC Verification: Identity documents submitted as part of the Know Your Customer (KYC) verification process are collected and stored by ria66 under strict protection.

4How We Use Your Personal Data

Ria66 uses your personal data solely for the following purposes. Each purpose has a valid legal basis under Malaysia's PDPA:

• Account Management: To create, verify, and maintain your ria66 account, including the age verification and identity checks (KYC) required by law.
• Transaction Processing: To securely and accurately process your deposits and withdrawals via Malaysian payment methods such as DuitNow, Touch 'n Go eWallet, GrabPay, and FPX.
• Service Provision: To give you access to all ria66 services, including Sports Betting, Live Casino, table games, and the VIP Rewards programme.
• Security & Fraud Prevention: To detect and prevent fraudulent activity, money laundering, and platform abuse that could compromise the security of all ria66 members.
• Customer Support: To handle enquiries, complaints, and support requests you submit to the ria66 support team via live chat, email, or other channels.
• Service Communications: To send you important account-related notices such as deposit confirmations, security alerts, and updates to ria66's terms or policies.
• Platform Improvements: To analyse aggregated usage patterns that help ria66 improve the user experience, introduce new features, and enhance overall service quality.
• Legal Compliance: To comply with applicable legal and regulatory requirements, including financial reporting obligations and Malaysia's PDPA compliance.

Ria66 will not use your data for any purpose beyond those stated above without first obtaining your additional consent.

5Data Sharing with Third Parties

Ria66 does not sell, rent, or disclose your personal information to third parties for marketing purposes. Your data may only be shared in the following limited circumstances:

• Payment Providers: Minimal transaction information necessary to be shared with payment processors such as the DuitNow network, Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, and FPX banks to process your deposits and withdrawals. All these providers are bound by strict confidentiality obligations.
• Live Casino Providers: Required session information is shared with ria66's Live Casino partners (such as Evolution Gaming, Pragmatic Play Live, and Ezugi) solely to enable the operation of the live tables you participate in.
• Authority: ria66 may be required by law to disclose certain data to legitimate Malaysian authorities, such as the police or courts, where a valid legal order or requirement exists.
• Professional Services: Accountants, lawyers, or auditors bound by professional confidentiality obligations may access certain data for legitimate ria66 business operations.

Every third party that receives data from ria66 is subject to strict data protection agreements. They are prohibited from using such data for any purpose other than those specified in their agreement with ria66.

6Data Security at ria66

Ria66 implements a range of technical and organisational security measures to protect your personal data from unauthorised access, loss, or damage:

• 256-bit SSL Encryption: All communications between your device and ria66's servers are encrypted using 256-bit TLS/SSL — the highest encryption standard used by the banking industry.
• Layered Access Controls: User data is accessible only to authorised ria66 staff who have a legitimate need to access it. All access is logged and monitored.
• 24/7 Monitoring: ria66's security monitoring system operates around the clock to detect and respond to any suspicious activity or intrusion attempts in real time.
• Secure Storage: Data is stored in data centres equipped with physical access controls, storage-level encryption systems, and regular backup procedures to prevent data loss.
• Regular Security Testing: ria66 conducts regular penetration testing to identify and address system vulnerabilities before they can be exploited.
• Staff Training: All ria66 staff who handle user data undergo regular training on data protection and information security.

While ria66 takes all reasonable steps to protect your data, no security system is entirely foolproof. You also play an important role in keeping your account secure by using a strong password and not sharing your login credentials with anyone.

7Cookies & Tracking Technologies

Ria66 uses cookies and similar tracking technologies to enhance your experience on the platform. Cookies are small text files stored on your device when you visit the ria66 website. The following are the types of cookies we use:

• Essential Cookies: Required for core ria66 platform functions such as login session verification, bet slip management, and security. These cookies cannot be disabled.
• Performance Cookies: Collects information on how visitors use the ria66 platform — most visited pages, time spent, and more. This data is used in aggregated form to improve the platform.
• Functional Cookies: Remembers your preferences such as selected language, account eligibility, and display settings so you do not have to reconfigure them each time you use ria66.
• Security Cookies: Used to identify suspicious sessions, prevent fraud, and protect ria66 member accounts from unauthorised access.

You can manage or delete cookies through your browser settings. Please note, however, that disabling essential cookies may affect the functionality of the ria66 platform, including your ability to log in to your account.

Ria66 does not use third-party cookies for advertising or cross-site tracking purposes. All cookies used are solely to enhance your experience on the ria66 platform.

8International Data Transfers

In the course of operating the ria66 platform, there are situations where your personal data may be processed or stored outside Malaysia — particularly in connection with international Live Casino providers that partner with ria66, such as Evolution Gaming and Pragmatic Play Live, which maintain studio infrastructure across multiple countries.

In all cases of international data transfer, ria66 ensures that a standard of protection equivalent to Malaysia's PDPA is maintained through:

• Strict data transfer agreements with all recipients of data outside Malaysia.
• Confirmation that data recipients comply with internationally recognised data protection standards.
• The use of standard data protection clauses in all contracts with third parties that receive ria66 user data.

Your payment data — including transaction information processed through DuitNow, Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, and FPX — is handled entirely within Malaysia and is subject to Malaysia's strict financial regulations.

9Data Retention Period

Ria66 retains your personal data only for as long as necessary for the purposes outlined in this Privacy Policy. ria66's data retention guidelines are as follows:

• Active Account Data: Retained for as long as your ria66 account is active and for a reasonable period following account closure, to allow for the resolution of any outstanding claims or disputes.
• Financial Transaction Records: Retained for a minimum of 7 years after the transaction occurs, in line with Malaysia's financial and tax regulatory requirements.
• KYC Verification Documents: Retained for a minimum of 5 years following account closure, in line with legal compliance requirements.
• Support Communication Records: Stored for 2 years to allow for reference in the event of any dispute or follow-up enquiry.
• Technical Logs (IP Address, Session Data): Stored for 90 days for security and fraud detection purposes, then automatically deleted or anonymised.

Once the applicable retention period has expired, your personal data will be securely deleted or anonymised so that it can no longer be linked back to you. This deletion process is carried out in accordance with procedures established by ria66 to ensure no data can be recovered after deletion.

10Your Rights Regarding Personal Data

As a ria66 member and data subject under Malaysia's PDPA, you have the following rights, which you may exercise at any time:

11Children & Underage Individuals

The ria66 platform is exclusively for individuals aged 18 and above. ria66 does not knowingly collect personal data from children or anyone under the age of 18.

The ria66 registration process requires strict age verification. If ria66 discovers that personal data has been collected from an individual under 18 without proper age verification, we will take immediate steps to:

• Immediately suspending and investigating the account in question.
• Delete all data relating to the underage individual as promptly as possible.
• Refunding any deposits made, subject to a thorough investigation.
• Reporting incidents to the relevant authorities where required.

If you are a parent or guardian who believes your child has registered on the ria66 platform without your knowledge, please contact ria66 support immediately via live chat or email at support@ria66.xyz. We will handle the matter with the highest priority and full discretion.

12Amendments to the Privacy Policy

Ria66 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our data practices, new legal requirements, or changes in how we operate the platform. The "Updated" date at the top of this document will always reflect the date of the latest version.

When we make material changes to this Privacy Policy, ria66 will provide clear notice to all members through the following methods:

• A clear in-platform notification on ria66 upon login, at least 7 days before the changes take effect.
• An email notification to the address registered to your account, with a brief summary of the changes made.
• Updated date and version on this Privacy Policy page, along with a clear summary of the changes made.

Minor changes that do not materially affect your rights — such as spelling corrections, language clarifications, or updates to contact details — may be implemented without prior notice. However, the last updated date will always be revised to reflect any such changes.

Continued use of the ria66 platform after any Privacy Policy changes take effect will be considered acceptance of the updated terms. If you do not agree with any changes, you have the right to close your ria66 account and request data deletion before the changes come into effect.

13Contact Us – Privacy Enquiries

If you have any questions, concerns, or requests regarding ria66's Privacy Policy or how we handle your personal data, our team is ready to assist through the following channels:

• 24/7 Live Chat: The fastest way to get immediate assistance — available directly within your ria66 account, any day, any time.
• Support Email: support@ria66.xyz — for written requests requiring formal processing, such as data access applications or account deletion. Response time is typically within 24 hours on business days.
• VIP Hotline: ria66 VIP members have access to a dedicated personal account manager who can also assist with data privacy enquiries.

The ria66 support team can communicate in both Bahasa Malaysia and English. All privacy-related enquiries are taken seriously and will be handled by staff trained in personal data protection.

If you are not satisfied with ria66's response to a request relating to your data, you have the right to lodge a complaint with the Department of Personal Data Protection Malaysia, established under the PDPA 2010.